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22 July 2019

Changing Places Consortium media support 


Media centre 

The Changing Places Consortium can help media professionals with all enquiries. We can provide key figures about the consortium, information on our facilities, spokespeople, statements, case studies, and interviews with our campaigners.

For media enquiries, please contact:


England, Northern Ireland and Wales

Laura Burge: 020 7803 2870




Fiona Harper: 01382 385 154  



Media enquiries only should be directed here. If you have any questions about using or locating Changing Places, registration, signage or supporting the campaign get in touch with us here.


Information and resources

  • For more information about the Changing Places Consortium and our campaign for fully accessible toilets, download our media pack.
  • Photographs are available on request.
  • To find Changing Places facilities, please take a look at our location map.


Frequently asked questions

Q: What does a Changing Places toilet look like?

A Changing Places toilet includes the following:

·         A height-adjustable adult-sized changing bench

·         A tracking hoist system, or mobile hoist if this is not possible

·         Adequate space in the changing area for the disabled person and up to two carers

·         A centrally-placed toilet with room either side for the carers

·         A screen or curtain to allow the disabled person and carer some privacy

·         Wide tear-off paper roll to cover the bench

·         A large waste bin for disposable pads

·         A non-slip floor


Q: How many Changing Places toilets are there?

Across the UK, there are more than 1,100 Changing Places toilets. Approximately 100 Changing Places toilets are registered each year across the UK.

Breakdowns by region or venue type are available on request. You can also view a register of Changing Places facilities here:


Q: What is the difference between an accessible toilet and a Changing Places toilet?

Standard accessible toilets do not provide changing benches or hoists, and most are too small to accommodate more than one person. Thousands of people with disabilities cannot use these types of facilities, and need support from one or two carers to use the toilet or to have their continence pad changed.


Each Changing Places toilet is the size of a standard car-parking space, and includes additional equipment.


Q: How much does it cost to install a Changing Places toilet?

Estimated equipment costs for a Changing Places toilet are £12,000 - £15,000, including VAT. But this depends on circumstances: for example, if structural changes need to be made, or what the maintenance and security costs are. It is cheaper to include Changing Places toilets at the planning and design stage, as this removes the need for structural changes to an existing building.


Q: Who needs a Changing Places toilet?

Users include people with severe and multiple learning disabilities and people with a range of other disabilities, such as muscular dystrophy and muscle-wasting conditions, cerebral palsy, motor neurone disease, multiple sclerosis, stroke, some older people and other specific disabilities.


Q: Is there a legal duty on the owners of publicly accessible buildings to provide a Changing Places toilet?

Current building regulations only require standard, accessible toilets to be provided; there is no legal requirement for Changing Places toilets. Changing Places toilets are, therefore, not usually provided as a matter of course. However, guidance provided under British Standard 8300 recommends that such facilities should be included in larger buildings and complexes such as motorway services, sports stadiums, shopping centres, airports, town halls, schools and hospitals.


Q: Why is Muscular Dystrophy UK part of the coalition?

Muscular Dystrophy UK has a proud heritage of campaigning for the rights of disabled people. An estimated 70,000 people live with a muscle-wasting condition in the UK, and many can benefit from having access to a Changing Places toilet. Our Trailblazers team have also been involved in our campaigns to promote independent living through having fully accessible facilities such as Changing places toilets. Trailblazers is a national network of 700 young disabled people and their supporters, and is part of Muscular Dystrophy UK. The Trailblazers team challenge the barriers in society that stop disabled people living full and independent lives and campaign for change. 


About Changing Places

  • Muscular Dystrophy UK and PAMIS are the co-chairs of the Changing Places Consortium, which also includes Centre for Accessible Environments, the Scottish Government and founding member and advisor/campaigner Martin Jackaman. The consortium has been leading the campaign for fully accessible toilets for more than a decade.
  • A Changing Places toilet is a fully accessible toilet with the following additional equipment: a height-adjustable changing bench; an overhead track or mobile hoist; a peninsular toilet, privacy screen and enough space for up to two carers as detailed in British Standard BS8300: 2009. These toilets should be provided in addition to standard accessible toilets.
  • Research highlights that 230,000 people in the UK need assistance to toilet and/or change continence pads. Users include people with severe and multiple learning disabilities and people with a range of other disabilities including cerebral palsy, motor neurone disease, multiple sclerosis, stroke, some older people and other specific disabilities. 

Press releases

Paula Sherriff MP has put forward a Ten Minute Rule Bill around Changing Places toilets.

A child in Cornwall has sued a local theme park under the Equality Act in what is thought to be the first use of the law to try to get a Changing Places facility installed.

Muscular Dystrophy UK is taking over as co-chair of the Changing Places Consortium, who have been leading the campaign for fully accessible toilets for over a decade.

Comment in support of the Mayor of London’s plans for more Changing Places toilets.

More news stories

 Read the latest news from the Changing Places toilet campaign. 


Copyright 2019 Changing Places