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24 May 2016


Changing Places standards

Changing Places facilities need to meet a certain standard to be registered on our website. This is to ensure that any facility advertised as a Changing Places toilet meets the needs and expectations of the people who use them. 

Read our Practical Guide for full criteria details.

For advice on health and safety and legal matters, please refer to our legal factsheet. Remember that slings should not be provided by the venue.

To be registered on our website, the facilities must be open to the public. Changing Places toilets should be installed in addition to, not in replacement of, standard accessible toilets for independent use.



We recommend that the dimensions of the room are a minimum of 12m2 (3m x 4m), with a ceiling height of 2.4m.

An example of a 12m2 layout can be found on page 42 of Sport England's Accessible Sports Facilities Guide. More examples can be found from page 32 of our Practical Guide.

Some facilities listed on this website as Changing Places will be smaller than 12m2. This reflects the standards of Changing Places toilets when the campaign was launched in 2006, before the British Standard 8300:2009 came into practice. Toilets that were listed on this website prior to 1st June 2013 will continue to be identified as Changing Places toilets under the old requirements, where the minimum room dimensions were 7m2. 

The Changing Places Consortium appreciates that meeting the 12m2 (3m x 4m) size criteria of the new standard may be difficult in, for example, a listed building that cannot be altered. We would recommend that you consult with us before you start planning any renovations or adaptations in buildings such as these.

Facilities which do not provide all the features in the Changing Places Standard section below, or alternative layouts, may not be identified as a Changing Places toilet on our website. However, they may still be of benefit to disabled people and their carers, and as such information regarding these facilities may be included on the website.



In addition to the standard features of an accessible toilet, such as an emergency alarm and grab rails, a Changing Places toilet should have the following specialist equipment: 


Specialist equipment needed in a Changing Places toilet Requirements to meet the Changing Places standard
A height adjustable, adult sized changing bench

The changing bench must be a minimum length of 1800mm and width of 800mm

The bench must be height-adjustable

The bench can be either free-standing or wall mounted.

A tracking hoist system, or mobile hoist

A track hoist system (either wall or ceiling mounted) is strongly preferred.

A mobile hoist is permissible if a track hoist cannot be installed.

The hoist should provide access to the toilet, washbasin, changing bench and open space to transfer.

The hoist should conform to BS EN ISO 10535

Adequate space in the changing area for the disabled person and up to two carers

The changing places facility must be 3m x 4m or the equivalent floor space of 12m2, with a minimum ceiling height of 2.4m

A centrally placed toilet with space either side for the carers

A toilet must be placed in a peninsular arrangement, at least 1m away from the wall on either side.

The toilet should have a seat height of 480mm 

The toilet can be a standard manual toilet.

A close coupled or wash-and-dry toilet could be provided, but is not a requirement.

A screen or curtain to allow the disabled person and carer some privacy

A dignity screen/curtain should be provided 

Wide tear off paper roll to cover the bench 

Wide tear off paper roll must be provided in a dispenser to the adjacent bench

A large waste bin for disposable pads 

A large waste bin for disposable pads must be provided 

A non-slip floor 

 A non-slip floor must be provided


Standard washbasins are acceptable.

If possible, a height adjustable model should be provided.

The washbasin must have clear knee space below the bowl.

If the washbasin is not height adjustable, the basin should be installed 720-740mm from the floor.

Shower/floor drain

Showers are not a requirement of Changing Places.

A shower/floor drain should be considered for specific relevant type of managed buildings such as leisure centres and transport hubs. 


These features must be provided alongside those of a standard accessible toilet.

Information on standard features needed in an accessible toilet is published in Approved Document M (England), Document T (Scotland), Document R (Northern Ireland) of the Building Regulations

The Changing Places Standard is based on the BS8300:2009. The requirements listed above should not be regarded as a substitute for the comprehensive information included in the British Standard.


Download a checklist of the features required in Changing Places toilets.


Remember, your planned toilet is unique. Good planning and advice will help you:

choose the best equipment

• ensure that it meets your community’s needs

• ensure that you achieve the most practical or user-friendly layout of equipment and facilities


Copyright 2013 Changing Places