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21 April 2021


Changing Places standards

Changing Places facilities need to meet a certain standard to be registered on our website. This is to ensure that any facility advertised as a Changing Places toilet meets the needs and expectations of the people who use them.

For an explanation of who needs a Changing Places toilet, its design and size for potential venues and architects click here.

Read our Practical Guide for full details of best practice.

For advice on health and safety and legal matters, please refer to our legal factsheet. Remember that slings should not be provided by the venue.

To be registered on our website, the facilities must be open to the public. Changing Places toilets should be installed in addition to, not in replacement of, standard accessible toilets for independent use.



We recommend that the dimensions of the room are a minimum of 12 square metres (3m x 4m), with a ceiling height of 2.4m.  Examples can be found from page 32 of our Practical Guide.

Some facilities listed on this website as Changing Places will be smaller than 12 square metres. This reflects the standards of Changing Places toilets when the campaign was launched in 2006.

The Changing Places Consortium appreciates that meeting the 12 square metres (3m x 4m) size criteria of the British Standard may be difficult in, for example, a listed building that cannot be altered. We would recommend that you consult with us before you start planning any renovations or adaptations in buildings such as these.

Toilets may continue to be identified as undersized Changing Places toilets if the minimum room dimesions are less than 12 square metres if this is the only option within an existing building. The Consortium strongly recommend that venues, providers and installers meet the 12 square metre British Standard as much smaller facilities may exclude many users who need the full space. 

Facilities which do not provide the features in the Changing Places Standard section below, or alternative layouts, may not be identified as a Changing Places toilet on our website. However, they may still be of benefit to disabled people and their carers, and as such information regarding these facilities may be included on the website.


Changing Places - mandatory size for new build, complies with space and equipment fit out standards set out in BS8300 (shower optional) -
Facilities with a peninsular toilet, full 12 sqm space, ceiling tracking hoist, adult sized height adjustable bench (wall mounted or free standing), public access. (Picture below)
Changing Places (U) - undersized unit that does not fully meet BS8300, when the only option in an existing building

Peninsular toilet, smaller than recommended 12 sqm, ceiling tracking hoist, adult sized height adjustable bench (wall mounted or free standing), public access. (Picture below)



In addition to the standard features of an accessible toilet, such as an emergency alarm and grab rails, a Changing Places toilet should have the following specialist equipment: 


Specialist equipment needed in a Changing Places toilet Requirements to meet the Changing Places standard
A height adjustable, adult sized changing bench

The changing bench should be a minimum length of 1800mm

The bench must be height-adjustable

The bench can be either free-standing or wall mounted.

A tracking hoist system

A track hoist system (either wall or ceiling mounted) is strongly preferred.

The hoist should provide access to the toilet, washbasin, changing bench and open space to transfer.

The hoist should conform to BS EN ISO 10535

Adequate space in the changing area for the disabled person and up to two carers

The changing places facility should be 3m x 4m (or the equivalent floor space of 12sqm), with a minimum ceiling height of 2.4m. 

A centrally placed toilet with space either side for the carers

A toilet should be placed in a peninsular arrangement, at least 1m away from the wall on either side.

The toilet should have a seat height of 480mm 

The toilet can be a standard manual toilet.

A close coupled or wash-and-dry toilet could be provided, but is not a requirement.

A screen or curtain to allow the disabled person and carer some privacy

A dignity screen/curtain should be provided 

Wide tear off paper roll to cover the bench 

Wide tear off paper roll should be provided in a dispenser to the adjacent bench

A large waste bin for disposable pads 

A large waste bin for disposable pads should be provided 

A non-slip floor 

 A non-slip floor must be provided


Standard washbasins are acceptable.

If possible, a height adjustable model should be provided.

The washbasin should have clear knee space below the bowl.

If the washbasin is not height adjustable, the basin should be installed 720-740mm from the floor.

Shower/floor drain

Showers are not a requirement of Changing Places.

A shower/floor drain should be considered for specific relevant type of managed buildings such as leisure centres and transport hubs. 


These features should be provided alongside those of a standard accessible toilet.

Information on standard features needed in an accessible toilet is published in Approved Document M (England), Document T (Scotland), Document R (Northern Ireland) of the Building Regulations

The Changing Places Standard is based on the BS8300:2018. The requirements listed above should not be regarded as a substitute for the comprehensive information included in the British Standard.


Download a checklist of the features required in Changing Places toilets.


Remember, your planned toilet is unique. Good planning and advice will help you:

choose the best equipment

• ensure that it meets your community’s needs

• ensure that you achieve the most practical or user-friendly layout of equipment and facilities


Copyright 2020 Changing Places