Standard accessible toilets do not meet the needs of all people with a disability. People with profound and multiple learning disabilities, as well as people with other physical disabilities such as spinal injuries, muscular dystrophy and multiple sclerosis often need extra equipment and space to allow them to use the toilets safely and comfortably. These needs are met by Changing Places toilets. Changing Places toilets are different to standard accessible toilets and should be provided in addition to accessible toilets.
You can find your nearest Changing Places toilet on our map. Just enter your postcode or town in the search.
You can get further information about the RADAR key scheme from the RADAR website. You should be able to obtain a RADAR key by contacting the Access Officer at your local authority. For those who can't get a RADAR key from your local authority, you can obtain one from RADAR directly for a small charge, by calling or emailing them.
Different organisations will be responsible for the Changing Places toilet, depending on how and by whom they were installed. Local authorities, public sector organisations and private organisations may all have installed a Changing Places toilet in your area.
Find out how to get involved in the campaign. Read about some of our campaigners, and find out what action you can take.
If you know of a great Changing Places toilet, find out how to nominate them for a prize at the Annual Loo of the Year awards here.
If you find a Changing Places toilet that isn't listed with us, please get in touch. We can then work with the venue to get them registered.
We rely on venues to notify us when there is a problem with their Changing Places toilet. Unfortunately this doesn't always happen, so if you come across an issue with a Changing Places toilet please let us know! We can then flag the problem on our map so other users are aware of it, and we can work with the venue to get the problem resolved.
You can leave feedback on a particular Changing Places toilet via the map - each registered Changing Place has a Leave Feedback button on its map entry. This will come straight to us and we can liaise with the venue.
You can also review Changing Places toilets using the Cleen app, and Cleen will flag any problems with the venue.
Please do also give feedback if a venue exceeds your expectations!
Not all disabilities are visible. Many people live with conditions that affect their mobility, dignity, and independence in ways that aren't immediately obvious to others. For those with invisible disabilities, such as neurological conditions, chronic illnesses, or severe continence issues, standard accessible toilets often don’t meet their needs.
Changing Places toilets are designed to bridge this gap.They provide essential features like extra space for carers, a height-adjustable adult-sized changing bench, a hoist system, a colostomy shelf, and sometimes even a shower. These facilities ensure that everyone has access to a safe, clean, and dignified toilet experience.
It's important to remember that needing these facilities doesn't always "look" a certain way. A person may appear able-bodied but still require the specialised equipment or space that a Changing Places toilet offers. By understanding and supporting the need for these inclusive spaces, we move closer to creating a society that values dignity, equality, and true accessibility for all.
Changing Places toilets aren’t just vital for the people who use them, they’re essential for the carers who support them, too.
Many individuals rely on carers, personal assistants, or family members to help with intimate care tasks when out in public. Standard accessible toilets often lack the space and equipment needed to do this safely and with dignity.
Changing Places toilets provide:
Without suitable facilities, carers are often forced to assist in cramped, unhygienic spaces - or worse, to risk their own health and safety through unsafe lifting or lack of proper equipment. They are also un able to go to the toilet easily when out of the house. By providing Changing Places toilets, we help protect carers’ wellbeing, support family life, and ensure public spaces are truly inclusive.
