Lobby transport providers

Driving the Changing Places campaign forward

Currently there are very few airports, train stations or motorway service stations that have a Changing Places toilet, which means that travelling further than a short distance from home is virtually impossible for thousands of families.

There are not enough transport venues throughout the whole of the UK which provide a Changing Places toilet. The Changing Places consortium is determined to change this - and you can help.

We would like as many people as possible to write to their nearest airport, train or bus station to ask them to consider installing a Changing Places toilet.

Or perhaps there is a regular journey you take and it would make all the difference if a motorway service station had a Changing Places toilet – let’s tell them about it.
 

Get campaigning!

• You can download our template letter (Word) to write to transport providers to tell them about the Changing Places campaign. We have listed the best way to find out who to write to about your bus or train station, airport or motorway service station at the bottom of the page.
• Margaret and Julie have kindly agreed to share their story about their experiences at UK airports which you can send with your letter to really bring the issue to life. Read Margaret and Julie's story. Or you could write your own story about using local facilities which don’t meet your needs.
• You can also order campaigns leaflet (PDF) and download the Changing Places local campaign pack (PDF) to help you to campaign.

Who to write to

Some tips on how you can find out who to write to about your bus or train station, airport or motorway service station:

• Airports: The best way to find out who manages your airport is to look at their website. We suggest you write to the facilities manager.
• Train stations: The best way to find out who manages your train station is to look on the National Rail website or ask at the ticket office or customer service office at your station. We suggest you write to the managing director or the head of customer services.
• Bus stations: Bus stations can be managed by a bus company, a local authority or a private company. The best way to find out who manages your bus station is to look at signs at the station to or to ask at the ticket office or customer service office at the station for the head office address. We suggest you write to the head of customer services.
• Motorway service stations: The best way to find out who manages your motorway service station is to look at signs when you are at the service station or to look up your motorway service station on the internet.We suggest you write to the head of customer services.

If you have trouble finding the right person and address to write to, please contact us as we might be able to help. And remember to let us know about your experiences of campaigning!